- Williams Automotive
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Classic Reviews
Service and attitude were great as usual. Williams Automotive replied: Thanks George |
Great place
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We have always had above average service at Williams Automotive!
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This is the best automotive place ever! They stayed in contact with me the whole time my vehicle was there and fixed a problem that other places wouldn't. This is a great team.
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The work done on my vehicle is excellent. The performance of my vehicle is in much better shape than when I brought it in. I was updated in a timely manner and given estimates of the cost prior to the work done. Will definitely bring my vehicle in for repairs again.
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I had 4 new tires placed on my vehicle in Dec of 2018. The installation lasted 3 hours when I was promised 1 hour. Additionally, none of the tires were inflated to the correct manufacturers specifications. Lastly, one of the new tires was leaking rapidly before I got home. I was forced to air it up myself and immediately return to have it fixed. I am not likely to use them in the future.
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Always a pleasure to do business with Williams Automotive. Very professional and nice!
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Good service, friendly people.
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We would trust them with any work to be done on our vehicles! They are very personable and great in follow up info regarding vehicles needing repair! We would recommend them to anyone!
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Good quality and friendly service
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Always courteous and friendly. They do good work and are reliable.
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You always go over and above what anyone else has done to help with any of my car problems. That's why I'll always bring my car to you and I'll always recommend you to everyone I know.
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Once again you guys fixed me up. Thanks for always being there for me. Great service as usual and top quality repairs. Thanks again for the good job!!
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Always do a great job.
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We love this place
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Very good service
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Highly recommend
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Everyone was friendly and helpful
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Great, fast work. Car rides like new with new shocks and struts.
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Always a good experience.
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Very fast and friendly! Will be coming back:)
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Very courteous and professional. Williams Automotive replied: Thank you for the compliment. We are very happy to know that you were treated courteously and professionally. Since the review is actually good I will assume that the 1 star was a clicking mistake which I have done myself with a review. Again that you for compliment! |
Great service! They recommend services my vehicle needs not to make a sale but because my vehicle actually needs them.
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I had an appt and I was in and out of there
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Great service!!!
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Work done in a timely manner and they even offered to deliver my husbands truck to us, as he was sick.
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I scheduled my appt for 1:30 on a friday for an oil change. I arrived 5 minutes early and they got me in and out within 30 minutes. Very friendy staff
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I have little to no interaction with the technicians that service my vehicles, but the fact that I have never returned a vehicle because of technician error, is a statement of good work. The administrative personnel do there work with professionalism, courtesy and a outstanding attitude. Good work ethics at Williams Automotive is why I have used there service since 1993.
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It was so easy to get my car in for an oil change. I didn't have to take any time off of work because they picked it up and dropped it off. Definitely convenient!
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Fast, economical, expert service, you can trust delivered with JD Powell award winning customer service.
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The staff was professional and courteous. They listened to our concerns and called us with their findings and prices before proceeding with repairs.
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Replaced part as I described to them in timely manner.
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Friendly Staff, close to home and all of the work they have performed on my vehicles have been great.
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Friendly and very good quality! Best service ever
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the crew at Williams are always friendly and helpful.
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Good work but I was not expecting to be charged double for the parts.NAPA sells those parts for 39.99 yet you charged me 88.55? I have always be accepting to be charged a little more for parts but not double price.
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Excellent service and ready when promised. Thanks, Williams.
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Was very pleased, they were running behind so it took longer than I was expecting however I understand things happen. I am set up for more work later today & we will see how that goes. Overall everyone was friendly & very professional.
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Work was done in a timely manner and everyone was helpful answering my questions.
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I really like being able to schedule my service online which made checking in a breeze. All my friends were at work and no one was able to pick me up when I dropped my vehicle off. The ride home and back was greatly appreciated. I wasn't looking forward to sitting in the waiting area or attempting to walk home in the rain.
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Everyone very nice. Comfortable waiting area.
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Everyone was very polite and professional
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Had my car in for 45,000 mile check. Williams is very thorough in doing service. Very professional an easy to talk to.
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Excellent service, appreciate your expertise, and also the ride to and from your place while my vehicle is being worked on.
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They listen to you than fix your car , keep you informed and are very friendly
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great service
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Excellent service, and friendly. Quality work, and what we got. Have used Williams in the past, so when we have problems we go back to them. We had a mysterious problem. It was found. The charges for the work, and items replaced was fair.
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All good great job
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Great service
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The cost to change my oil was reasonable. The wait time was not too long. I enjoyed listening to the employees. They made me laugh at some things that were said. Seems to be a good crew.
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Excellent customer service. Did what they said they would do in the time frame stated.
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Great
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Had new mufflers installed on my 84 Silverado 4x4 today. The work was done correctly and it sounds great. This is the only shop I would recommend to my friends and family.
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Good job, Thanks
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Went in with a Tire pressure sensor light on. Usually this means new sensors in the tires, about a $600.00 job. The good folks at Willians diagnosed the problem as interference from a bluetooth transmitter. I removed the transmitter and the problem was solved. They could've sold me new sensors, but they were honest and did not make a repair I did not need. I highly recommend Williams Automotive. They will tell you the truth about your vehicle.
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Williams Automotive always honors threir work and warranties be it parts or labor. We have been taking our vehicles to them for five years now and its always been a good experience.
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Proffessional and friendly.
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Excellent service - very knowledgable
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This is the reason I always go to Williams Automotive, for the excellent service. Even the few times I had a problem it was taken care of quickly! The best service around where they make you feel like family!
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Great people Honest prices
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Honest and straightforward to work with. Not the cheapest around but they do good work, which is far more important.
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Excellent service! Affordable rates without long wait times.
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Great service, nice people to deal with.
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Friendly fast service.
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Great My wife is over there right now getting new brake pads on her 2007 Toyota Rav 4 as i write this review. She walked over to the Dollar Store while she is waiting so maybe she will get those new pillows for the waiting room couch like she promised.
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Great service
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Great folks to deal with, not cheap, but you get your money's worth in the quality of the work, and insuring the job is done correctly the first time.
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Very Professional. Great experience from the first time I called. Very attentive and great at explaining any issues that arise with your vehicle. Will definitely be a repeat customer!
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I received excellent service as I always do! I enjoy getting to visit the guys there and was glad to see Antoine back at Williams Auto!
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Williams is a great place to take your auto.
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Good service. Friendly staff.
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They fixed my issue and I'm back on the road.
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Have always been happy with service from Williams Automotive. Honest People.
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Great service. Friendly and on time.
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Always do a good job
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We always have a good experience at Williams Automotive we have been getting our vehicles serviced there for about four years now and my son who just moved to the area will be bringing his truck there for service as well
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Very helpful.
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You guys always take good care of me and provide me and my vehicle top-notch service.Who could ask for anything more?
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After the alignment, I think my 1999 Crown Vic drives better than when new...Thanks for the professional service. J P
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Always the best! Friendly and honest!
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Always very helpful!! Great service and they stand behind their work 100%! Have used them for years...and will continue to!
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Staff is outstanding.
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The entire staff is professional and cordial. the work always seems to be top notch. will use in future for car needs.
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Always a good experience with Williams Automotive! Professional service and friendly atmosphere!
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Excellent and took time to call me at every step if the way and then made sure I understood what caused the problem and how to keep it from happing again
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Great experience
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Williams Automotive does a great job every time. This is a honest and professional shop to get all your car needs taken care of.
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Always pleased with their service. They did a great job on my exaust and even stayed late so I could pick my truck up after hours. Great people and great service.
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Always fix it right
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Been using Williams for years and will continue . Employees are helpful and friendly & work always good never any trouble
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Brian and Chris are excellent! Their team does great work, and they get us in and out timely. Friendly and professional group...very satisfied customer.
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As always, the crew at Williams Automotive took great care of my 86 Chevy Truck. Marie kept me updated on the progress and they completed all of the work just as they said they would. Always a pleasure working with them.
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First automotive service place that made me feel comfortable. Didn't feel like I was being taking advantage of, like so many other automotive services do to women. This was my second visit with them and I was very pleased. I am so glad my brother recommended Williams Automotive to me last year.
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They did a good job fixing my problem at half the price of the dealership. Among people I have talked to, they have a good reputation.
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A/C working fine now.
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I had my Jeep Commander repaired at Williams on Thursday and Friday Feb 16th and picked up my Jeep, on Monday. The difference with theJeep is day and night. Thanks to your team they performed well beyond what I expected. My Jeepdrivesbetter now than when I bought it in 2010, thanks again.
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I appreciated the informative manner of their service. They are very thorough in their vehicle inspection as well as presenting condition of vehicle openly without imposing service unreasonably.
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When we brought our vehicle in to get checked out Kris was the man at the desk, he is very friendly and easy to talk to about the problem we are having about our vehicle. After the tech checked out the Jeep he was very courteous explaining the needs of the Jeep, it is quite extensive in cost as well and what needs to be done. Kris broke the items down into several sheet so we can plan on how and what will need to be done first. He was very patient and through in his explanation and told us to give him a call to setup a time as we get the necessary financing to get these repairs done. It is our plan to get these repairs done at Williams and we both agree your business is a very fair price location for our repair needs.
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I have used Williamsauto for many years and have never had a problem
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Had a nail in my tire and because of a back injury flare up I needed it done quickly. Had planned on going to the car dealership since I hadnt had my car long and was nervous about going anywhere else but I have used Williams' several times before and knew they would do a good job, and my past experience with the dealership made me think there was no way my back would let me sit there that long. Williams' folks were kind, did a great job cheaper than what the dealer was going to charge, and got me back home in no time at all.
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I always trust them to do the right thing and not add unnecessary parts and labor. They are always up front in what they do.
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Williams Automotive has always provided above average service to me and my family. I would recommend them for your automotive needs.
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Great service! Really nice and helpful men at the desk and shop! Only place I go for service work! Very trustworthy
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Great guys to work with.
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Great as always.
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I'm always impressed with the customer care. Work is done quickly and always know exactly what it's going to cost.
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I came in for an oil change, but got so much more. Y'all always go the extra mile to give great customer service.
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Great experience......
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Even after some confusion of what day I was supposed to be there, they took care of it. They jumped on both vehicles and got them done in a timely manner. Thank you guys!
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Great service as always
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I was worked in and taken care of. Friendly staff and mechanic.
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Service was fast helpfull and very fair pricing no competitive prices without the lack of quality
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As always very friendly and knowledgeable. They make sure I understand the situation with my vehicle and what is needed to correct it. Never talk above me and always treated with respect. Pretty much just great folks!!!!! Thank you
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As always very friendly and knowledgeable. They make sure I understand the situation with my vehicle and what is needed to correct it. Never talk above me and always treated with respect. Pretty much just great folks!!!!! Thank you
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Fair, thorough and courteous. They did not just jump in they took time to evaluate my car
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The service was excellent and I am very pleased with Dennis williams automotive
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The staff is very friendly, courteous, and efficient.
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Thank You for providing me a service that you did not have to provide!
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your staff is always very helpful and friendly.
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The Team at Williams is always honest, helpful and friendly. Instead of letting us invest a lot of money in repairs they told the truth about my daughter's car and we decided to replace the car. We have had as many as 5 vehicles going to them for everything from routine maintenance to major repairs. I wouldn't use anyone else. They treat us like family.
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No comment!
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I bring all my automotive problems here and have always got professional, friendly service.
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Service was prompt and friendly.
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U guys have always treated us well. And your service done are number 1. We would recommend you guys to all your friends. Williams Automotive replied: Thank you Keith and Sarah for the kind words. I do notice the only 1 star rating is a clicking mistake. That's ok though, as long as I know you are happy with our service and staff. again thanks |
Always a good experience!
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Very helpful and friendly.
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Upset after receiving the bill had to pay mechanic to show the fuel pump that ya'll had replaced was broke and then pay to have a new one installed. The place where it was purchase should be required to pay something toward the total bill?
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Highly professional, very honest, and do a good job, will only rely on Williams to service my vehicle.
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Great service and knowledgeable, friendly staff!
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Got me right in and I appreciate that.
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Great honest shop, I will use them every time for my auto repairs.
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I was very happy with the service i received from Williams and will be going back for all my Auto needs.
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excellent as usual!
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Fit me in and was quick to get the work done
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Good service
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My experience at Williams Automotive was wonderful. David took care of me and kept me updated with every step taken with my car. I loved how no one tried to take advantage of me by recommending unnecessary maintenance and racking up bills. I was told at another shop that I needed new brakes ASAP. Williams let me know that my brakes had plenty of life left in them. Thank you for all your help! I'll be back.
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Friendly customer service, explained things well to me, and provided service to my vehicle in a timely manner. Clean waiting area with complimentary coffee. I would have liked them to place my tire key back in glove compartment and returned my seat to upright position but other than that, great experience!
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I have done business with Williams Automotive for a few years now. They have always been honest and trustworthy, and I can depend on them to do a good job. If your car or truck needs work, I would recommend giving them a chance to serve you.
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Great fast service, as usual.
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Always a pleasure.
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Fast and cooperative! I will always return for service! Jackie was amazing to work with. He kept me updated on progress and helped me work around my work schedule. Thank you!
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Always a great experience
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Curious, and kept me informed as I waited.
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Friendly service, quick in and out. Didn't try to talk me into stuff I didn't need.
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Very good service.
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When time does not allow us to do the repair. We use Williams Automotive. Over many years we have built up a good trusting relationship. Williams is always our first choice.
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WILLIAMS is the best!!!!! Y'all fixed us up real good,thank you !!!!
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Good service reasonable price friendly. Keep it up I'll deffently be using you again
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They looked into the problem and said it wasn't worth fixing. Th cost would be more than the value. These guys are honest and straight forward. They only charged me 23 bucks and change to look at it. That's about 15 mins in shop time they had more time in than that just writing up the report of the issues they found. If I had a complaint it would be I wish they had some limited services on sat. This shop is as honest as they come.
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Served me well with quick service in the morning then repaired the tire and even stayed late to put it back on my car Williams Automotive replied: Hey Jack, thank you for the kind words, I think you maybe clicked on the wrong star. A 1 star rating does not match your positive comments. I am glad you were happy with our service. And again thank you for responding and leaving the review |
Great service
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Great diagnostic personnel. Honest, upfront and friendly service writers. Only place to take your car to "Get it done right".
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Prompt service and they fixed the problem
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Great, as usual. Thank you so much
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Fast service and friendly employees!
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Losing the opportunity to have Williams do all of our car mainenance is one of the few downsides to moving back to our home state to be closer to our families. We have gone to Williams for the past 15 years and we always knew we could trust their recommendations and was always treated so nice. Even when they knew we were leaving, they gave us tips on how to find a good automotive place in our new town. We appreciate the great service we have always received. We will miss you Williams Automotive!
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These guys are very honest people. They get to your vehicle quickly. If they find something else wrong they will call you before they fix anything that you have not told them to fix. They have worked on my son's truck twice and done a great job.
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Great job
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Great business! Always go out of their way to help! Would not take my car anyplace else!
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David is awesome!!!!!
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Quick and efficient as usual.
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The guys at Williams are great! Everyone is always so friendly and helpful. I brought my car in for an oil change and they were done in less than 45 minutes. Great job!
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You advertise having business hours until 6 which is great for working people! but I walked in today at 5:10 and was told I was too late to be seen! That they had taken their last customer! This is absolutely ridiculous! Especially when there was one guy standing in the garage looking at me! One sitting in front of the computer and another sitting in the waiting room talking to people! Don't advertise hours you don't honor! I will be sure to let everyone in our neighborhood of maple creek farms (which is substantial) know what terrible service myself and my 3 year old little boy recieved tonight!! Williams Automotive replied: Dear Anonymous, I am sorry for any inconvenience but unfortunately that are times that we have to stop taking work that late in the day because we could not get the work completed before closing time. If you come in at 5:10 and we still have be 3 customers in front of you it would be impossible to complete the service by closing time. As for the employee that was talking to the customer in the waiting area and the one behind the counter, well those were service advisors which do not work on the cars. Yes we advertise that we are open until 6:00 but that does not mean we can take work in at 5:59. Usually we can not take work in for the same day after around 5:00 because we still have vehicles promised that day that are not completed yet. I am sure the service writers advised you we could service your car another day and even offer to make an appointment for another day to reserve some time for around 5:00 for you. We will always be honest and as accurate as possible with our customers about when we can service their vehicles, even if it cost us the job. We will not lie to get the job and then have an excuse as to why we did not get it done. If honesty cost us the job or "sale". well, then that customer is not for us anyway. |
I have been doing business with Williams Automotive for several years. It's great to have a local business that I can trust. Honest folks that take pride in what they do. If your ride is needing some attention, it's worth the time to stop by and give them an opportunity to serve you.
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The folks at Williams are always pleasant and take an interest in helping the customers. When the news is bad, they give it to you straight and try to come up with more than one option for dealing with the problems.
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I was surprised they charged so much to take a nail from my tire, I also thought tire rotation would be free., otherwise very satisfied.
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Everyone is so polite. And there is not a long wait.
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Great service as always!
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We were very pleased with the service on our car. Bryan was polite and courteous throughout the entire process. We will recommend Williams to anyone who needs reliable automotive service.
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Great service and diagnostic skills.
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Very courteous and friendly. Honest and good prices. trustworthy. I would highly recommend.
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Great to work with!
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Your whole team is always honest, won't work on something if you don't know for sure what is wrong. Tell us exactly what you plan to do and try and give us an honest estimate. You stand behind your work. We have five cars you help us keep running and we wouldn't go anywhere else.
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Excellent service!
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I have three vehicles and every time I need repair work I have taken them to Williams automotive. I really do appreciate there honesty and good work they have done for me. Over many years, they have kept my vehicles running well. Thanks
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I rely on my vehicle for work and they always make sure to keep my vehicle running with as little down time as possible.
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Everything is done right the first time and before they do anything they will call you and first ask what you want to be done with the vehicle. Very professional and very friend staff.
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Great seevice
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Great job
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Nice job guys
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I've been using Williams automotive for about 15 years, and I wouldn't use anyone else. I like the people over there and they do very good work. They know what they are doing and they did well.
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I love these guys! They are always friendly, accommodating, and most importantly...trustworthy. They always do what I need done without trying to "push" additional (or unnecessary) services. I will never go anywhere else for the services they offer.
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Fast and great service
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Service and attitude were great as usual. Williams Automotive replied: Thanks George |
Finally, an honest mechanic's shop. They laid it out great, here is what has to be done now, here is what will need to be done eventually. Good prices too........
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Quick, convenient, and affordable wheel alignment, recommend using Williams if you need one done
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Great fast service. Williams Automotive replied: Thank you Ronnie, I am so glad you have trusted us for over 19 years. All of us at Williams Automotive are very grateful |
Customer service and automotive service excellent. Thank you
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As always, friendly, professional and personable.
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Great service always feel like I am well taken care of
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Excellent service and knowledgeable staff!
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Love this Automotive Shop. Brian & David are always Polite, Honest, Sincere, and get this job done. Also let you know what the status of the situation is, and keep you informed on every detail. Appreciate each and every thing they do for Central Church Of Christ. Thank You all!!!!!!!!!!!! Williams Automotive replied: Thank you so much for the kind words, we will always do our best to take care of you guys. |
Always the best. Friendly, courteous, always great work.
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Just moved to east end. Dropped my daughters car off for a transmission fluid flush. Gave me a ride home picked me up when car was done. Great place will do business with them when I done have the time to do it myself. Williams Automotive replied: Thank you Mr Furman, we would be grateful if you would trust us with any services that you do not do yourself and also feel free to call us if you need advice when servicing your vehicle yourself. |
I HAVE FOUND ALL SERVICE TO BE JUST FINE Williams Automotive replied: Thank you Mr. Taylor |
Great job Williams Automotive replied: Thanks Michael, just wish I could play golf as good as I can repair / service vehicles. But that's ok, as long as I do a great job at work the golf wont matter. |
Always do Excellent job! Williams Automotive replied: We try very hard to be excellent but admit we are not perfect. Thank you |
Great Job --- anyone NEEDing a muffler should check with you guys 1st --- no reason to waste time on the shade tree guys !!! Williams Automotive replied: Thanks Larry for trusting us with your muffler installation and the great review.. |
Great as always-we appreciate you! Williams Automotive replied: Your words are so kind, thank you |
These guys kept me informed. They were fast too. Brian even called me back to see how my car was doing. Never had that happen from other repair shops. I will use them again. Williams Automotive replied: Your kind words give us inspiration to continue to do our best and always put the customer first. |
Very friendly and honest. I will return.should have gave them a 5, but then there would be no room for improvement. Williams Automotive replied: Thanks Cindy, you are so kind and you are right, there is always room for improvement. That is why we will be closed on Friday feb 27th to attend advanced training for 3 days. Again thank you so much |
They were on time, courteous and reasonably priced. Enjoyable experience! :) Williams Automotive replied: Thanks Russell, we appreciate you. |
The staff at WILLIAMS is always friendly and courteous. No one likes spending money on car repairs, so dealing with a company of integrity and dedication to excellent service is very important. Than you. Williams Automotive replied: We will always treat your car as if it was our own and recommend only the services we perform on our own vehicles. |
The staff at WILLIAMS is always friendly and courteous. No one likes spending money on car repairs, so dealing with a company of integrity and dedication to excellent service is very important. Than you. Williams Automotive replied: Thank you so much, it is only through this review process that we are able to know we are Doing it Right! or if we need improvement. We are always striving to be the best. Again thank you for your feedback |
They were super nice, polite, and fast!!!! Williams Automotive replied: Thanks Ashley, I will pass this along to all the employees. I hope it motivates them as much as it motivates me, Dennis Williams |
Thanks again Williams Automotive replied: You are VERY WELCOME Carl but it is us that should thank you |
Williams always makes time for the customer. It's always a positive experience. Williams Automotive replied: Mr Dean, you are the reason we are here. We have been fortunate that we are able to make a living by putting the customer first. We always will put the customer first, profit or no profit. Thank you for the kind words |
Love, Love, Love Williams Automative!! We ALWAYS get top quality care. Williams Automotive replied: YOU GUYS ARE GREAT!!!! If you could just see the smile on my face right now. Thank you so much |
very good work Williams Automotive replied: Thanks Mr. Burton, we will always strive for that " very good work" you talk about and our goal is that you eclipse will continue to give you good service also and last another 12 years. |
Always friendly and they do quality work. Williams Automotive replied: Mark, no matter how friendly we are, I don't think we could ever be any friendlier than you have always been to us for all these years. Thank you |
They go above and beyond to take care of my vehicle. Williams Automotive replied: thank you for so much for taking the time to return the survey and you comments are so kind. |
With our personal situation you ALL helped getting our vechiles back to our house and truely wanted to know if they working okay. Ya'll done good... we appreciate it. Williams Automotive replied: Thank you, you guys are great folks and we always have a good visit when you come by. I wish there were more people like you in this world. |
Clean and organized company Williams Automotive replied: We appreciate the comment but more importantly we appreciate you guys. Thanks for trusting us with your vehicle. |
The guys were amazing!!! I was so stressed about having no car and it being stranded and they went out of their way to help me!!! Williams Automotive replied: Mrs Roark, we were glad that we could help you out of a jam and we will always do our best to keep you and your car on the road. Thank you for trusting us with your vehicle and the comments that are so kind. Dennis |
David quickly had a technician check my battery and coordinated to have have a new one delivered and installed in a timely manner. My appreciation to the technician as well.... Williams Automotive replied: THANKS FOR TAKING THE TIME TO POST THIS REVIEW, THIS MEANS SO MUCH TO US AND WE DO APPRECIATE YOU GUYS VERY MUCH. CUSTOMERS LIKE YOU ARE WHY WE LOVE WHAT WE DO. AGAIN THANKS, DENNIS |
excellent service with friendly folks Williams Automotive replied: Thanks Kara, Having friendly customers like yourself makes us like our jobs so much. After 37 years I still like Mine and it's only because our customers are such Good People. |
It feels like visiting with old friends ! Williams Automotive replied: You are visiting old Friends Gary. You are so kind!!! |
Extremely PLEASED, SATISFIED, HAPPY with everything you all do when we bring our Church Vans in to you all. Always Professional, Polite, and get the job done in a timely manner. Thanks!!! Brian Walker Williams Automotive replied: It is you that should be getting the thanks Brian, Thank you for trusting us with the van and also being active in your church and helping out so much. may God bless you and the church for many years to come, Dennis |
very prompt, clean lobby,comfortable waiting room, acted very professional. Explained all charges up front. Williams Automotive replied: Thank you so much, Your comment is appreciated and it will mean so much to every employee that works here. Dennis |
Great job Williams Automotive replied: I hope you feel it's Just like the Gutter you ( Badley Siding & Gutters) installed on my house: Great Job, Fair Price. Thanks Michael |
Good service Fast service Great follow up Williams Automotive replied: Thank you for the 5 stars and trusting us with your vehicle |
great service and excellent staff they should all get an increase in pay. Williams Automotive replied: Thanks Scott, I always share reviews with my employees but this one,,,,, I don't know....LOL They have earned it. |
Thanks for being honest about what did and what did not need repaired. Williams Automotive replied: Thanks for the great review. Comments like yours are our motivation. We will always treat your vehicle like it is ours and only recommend services that we would perform on our own vehicle. |
It is great to have an automotive repair shop that does quality work and we trust 100%. Thank you for great service on both of our vehicles. Williams Automotive replied: This review is the GREATEST reward to our team. We could not ask for better, Stating your trust in us is the ultimate compliment. Thank you so much, Dennis |
fast service, good work
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Yes,I was very happy with my service and would recommend WILLIAMS to my friends!
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Service is always excellent! Williams Automotive replied: thanks so much for taking time to return the survey. |
super nice staff, conveniently located to my house, fast service & reasonably priced. Williams Automotive replied: Thanks Kim, We appreciate you and thank you for trusting us with your vehicle and also for letting us know how we are doing. |
Great job, the car runs much smoother,the glitch is gone!!!!! Have a great weekend!!!! Williams Automotive replied: Thanks for letting us know how we did and for trusting us with your vehicle. Again thank you so much |
I was very pleased with their service. They where professional. And, the workmanship was excellent. Williams Automotive replied: Thank you MR. Moffett, I hope your maxima is running great and the fuel milage was improved. I promise we will always strive for that excellence you mentioned. Agian thank you so much. |
You always are treated right! Williams Automotive replied: Thanks Paul, Hope you can enjoy that retirement, You Earned It! ps. Its very easy to treat you guys right, you and Sharon are some of the nicest people we know and it is a joy that you let us service your vehicles. |
Highly recommended. Five other mechanics couldn't figure out the issue over six days. These guys did it in two hours. I WILL RETURN!!!! Williams Automotive replied: Thank you so much for your comments, it's comments like yours that lets us know that all the time and money that we spend each year on advanced training is paying off and our customers are benifiting |
Outstanding service, current technicians with real vehicle knowledge. Also, having the necessary digital equipment to properly scan for problems. I made 3 visits despite the drive time from my office in central LR. will do again. Williams Automotive replied: Thanks Tom for the great review I am so glad you were happy with our service. We do recognize the commitment to drive so far and it is appreciated. Giving us only 1 star with such a great comment is little confusing but I know it was just a mistake with clicking on the wrong star. Thank you so much for the kind words. |
My problem was a simple matter of tightening the gas cap and the light went away!!
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You all are AWESOME! It's hard to find honest people that treat you fairly. Thanks again!
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Have recommended you to several people Williams Automotive replied: WE APPRICIATE YOUR LOYALTY SO MUCH. WE KNOW YOU PASS A LOT OF OTHER SERVICE CENTERS TO COME HERE AND I WANT TO LET YOU KNOW THAT IT DOES NOT GO UNNOTICED. THANK YOU FOR YOUR CONTINUED SUPPORT AND BUSINESS |
I take all of my vehicles here for the last 10 years. Great crew and awesome service. Williams Automotive replied: THANKS KEITH, YOU ARE A GREAT CUSTOMER. WE ALWAYS LOOK FOWARD TO SEEING YOU EVEN IF JUST STOPPING BY TO ASK A QUESTION. IT IS MY GOAL THAT WE WILL CONTINUE TO EARN YOUR TRUST AND BUSINESS |
Great job
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Super Friendly Staff and they always do a great job!!!
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The only problem we have is the time it takes to get a oil change or air in tires when they are low on hydrogin
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My name is spelled E-d-i-t-h. You always do a great job. Williams Automotive replied: Thank you so much "Edith" for the review stating we have always done a great job repairing your vehicle but I agree we could do better with our spelling. ps: I have updated the spelling in our system. |
Williams has done the service work and repairs to our automobiles for the past seven (7) years. There have never been any problems, we are well please with their work and pricing. Williams Automotive replied: Thank you for taking the time to post such a great review. Comments like yours is actually our motivation and encourages each day to do our best. That means a lot to me so again thank you for the review and for being a loyal customer. |
as usual... Williams Automotive replied: Thanks Jack. |
Always been a good place to get auto work done! Williams Automotive replied: Thanks Ronnie, its rewarding to hear such comments especially from a customer that has been coming here for over 15 years. |
Always the best service!!! Williams Automotive replied: That means a lot to us, expecially from such good people. Wish the world had more guys like you. Again thank you. |
Quality of work, promptness, cost and friendly manner makes Williams and outstanding place to do business if you a car repaired! Williams Automotive replied: Thanks Randy, you have just described what we work so hard to do and when we hear our customers make statements like yours it drives us even harder to be the best. Again thanks so much! |
i appreciate my car being picked up/delivered back to me. Everyone is courteous, friendly and always helpful Williams Automotive replied: Thanks Pat. We appreciate you also but more important we actually enjoy giving you a ride becauce the conversation is so good. I have always enjoyed the conversation. |
Take great care and pride with all the work he does. Williams Automotive replied: THANKS K.D. |
As usual :) Williams Automotive replied: CUSTOMERS THAT SMILE :) ALWAYS MAKE ME FEEL GOOD, YOU ARE SO KIND TO TAKE TIME FOR THIS REVIEW, THANKS. |
Courteous, Fast, Competitive Rates. Thank You! Williams Automotive replied: I am honored that you trust us with your car and thank you for letting us perform your free tire rotation. |
Had flat repaired, found only one leak of two.
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You did good job. Most time I am satisfied with your service. Williams Automotive replied: Thanks so much for taking the time to post this review. It means a lot to me, especially coming from such a great customer / family that has been coming here for so many years. We do enjoy your whole family, you guys are great people. Again thanks, Dennis |
Good job good people
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Great job.
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The most professional non dealer garage I have ever seen. Excellent knowledgeable staff. Timely an thorough work and follow up. Even though it us a long drive from my home I am sure I will continue to use Williams Williams Automotive replied: Thank you Mark for trusting us to diagnose and repair your vehicle. I am so glad that you are happy with our service and the great review you have posted makes all of our efforts worth while. Our goal is to continue to be the most professional repair center possible. Hope to see you again. ps. keep it in the fairway! |
They did great!!
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Better equipped than a large dealer to properly diagnose and handle almost any issue. Employs qualified people to handle everything from the great Customer Service to the Mechanical knowledge necessary in todays market. Williams Automotive replied: Thank you so much for the great review Geoff ! Comments like yours make all the investment in training and equipment worth it. We will continue to strive to be the best at what we do. Again thanks. |
My car was there for 2 days before i had to call and ask if there was any progress made. When i did call they still didn't know what the problem was. I still had to pay 50 for their 'time'. Williams Automotive replied: It is unfortunate and I am very sorry that you feel like $50.00 was for just time. It was for 2 days of tring to duplicate the intermittant no start problem and testing which revealed no fault or failed part at this time. We do not sell parts unless the part fails testing or sell any services that are not required. But also included our research which did reveal a recall on this vehcile for a pcm/ relay problem that would be covered for free by manufacturer and that could be the cause of the intermittant no start and also the 2 cat codes stored in computer. We also called the manufacturer and verifyed that this car was covered by this recall and provided you with the contact person that we had talked to, so you could set an appointment to have the recall completed before any other parts where replaced or money spent. I am sorry that the first day we could not tell you what was the cause of the intermittant no start but we were told that we could keep the car another day in which |
As always .... friendly and professional. I can trust Williams to do the job right at a reasonable price Williams Automotive replied: I want to thank you guys for being such loyal, long time customers. Its always a pleasure to see you. p.s. next time your out on your bike stop by and let us see it. |
Would have rated visit higher, but have noticed my brake light is still not working. Was told a boot or clip was changed, tail lights work, brake lights do not. This needs to be checked. I paid $80 something dollars. I expected everything right. We're brake lights not checked upon installation of boot? Williams Automotive replied: I apologize Ronnie. Thanks for letting me know what happened. As always we will strive to constantly be better and I am glad we were able to get this taken care of. We cant promise to be perfect but can always promise to stand behind our work and make it right. Thanks for being such a loyal customer, Dennis |
The tire I had fixed is still leaking, I am going to bring it back.
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Excellent, dependable service staff. They treat my truck right.
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Superior service
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I didn't stop by recently. Williams Automotive replied: I do not know why you received the review request. Usually it is sent to customers who have been in for service recently. I apologize for you receiving the review request and sorry for any inconvenience. |
Super friendly Staff! ;) Williams Automotive replied: We try our best to be that "Super Friendly" but to be honest It's easy to be super friendly when our customers like yourself are so fun to work with. |
Always good srevice. I will be back. Williams Automotive replied: Thanks for taking the time to respond Monte. Looking forward to seeing you again. |
Good job
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my car will need to be serviced as soon as i drive another 600 miles. Williams Automotive replied: Thanks Pat for taking time to post a review, we appreciate it so much and we'll see you in 600 miles. |
a few times a couple of situations could have been handled a little better. Williams Automotive replied: Mike, sorry for any misunderstandings or mistake. We will always strive to do our very best for every customer and if we do make a mistake, which in all honesty will happen, we will MAKE IT RIGHT. Thanks for being so honest in your review. I know you have been a loyal customer for over 13 years and I want you to know that I appreciate you as a friend and a customer, Dennis |
Best Service in Town Williams Automotive replied: Great review coming from the best florist in town |
Awesome service, as always!
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Williams is always my go to place. They are very knowledgable and help to schedule things at your convenience. Even when I just have a quick question about my vehicle, they do their best to steer me in the right direction. Thanks to all the folks at Williams Automotive Williams Automotive replied: Thank you so much for the kind review. If you need anything just let us know, we will continue to do our best to put you first. Again thank you, Dennis |
I was pleased with fixing the problem but was disappointed that the price greatly exceeded my expectations. I asked for a 100K checkup, remove sparkplugs and fix the problem with it cutting out. When given the estimate, I acknowledged it only to find out that the 100K checkup was not included plus the estimate increased another $120. Happy it was fixed but very unhappy about being misled. Williams Automotive replied: I am very sorry for any misunderstanding. It is NEVER our intent to mislead anyone for any reason. It is always our goal to perform the highest quality work at the best possible price. It is unfortunate that this model Ford has problems with spark plugs breaking off which does increase the price of the repair. I am very glad that you were pleased with the quality of our work and thankful that you entrusted us with the diagnosis, repair and service of your Ford truck. It is my hope that in considering the fact that the dealership was much more expensive for the same service but the dealership price did not include removing the 3 broken spark plugs, that you will reconsider your review. Regardless I do thank you for taking time to submit a review and most of all for giving us the opportunity to repair your Ford truck. Again, thank you so much, Dennis Williams |
Excellent as always and my wife and I always recommend you guys. Williams Automotive replied: WE THANK YOU SO MUCH FOR TRUSTING US WITH OUR VEHICLE. WE WILL ALWAYS STRIVE FOR THE EXCELLENCE YOU EXPECT, AGAIN THANK YOU MR BELL |
Doing good Dennis. Keep up the good work. Williams Automotive replied: THANKS KEITH |
Super nice people to deal with. The only problem I had with the gist was they broke one of my lugs off and didn't tell me or even fix it. I understand it happens but it is a cheap fix so why not fix it. Other than that it was a nice experience
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Always satisfied when I bring my vehicle in. Gets done right and I don't have to worry about being sold something I don't need. I miss Ms. Marie at the front counter though, I always looked forward to talking to her. Williams Automotive replied: WE MISS MS MAIRE TOO!!!!! THANK YOU FOR THE KIND REVIEW |
Great job! Guys remember my name which is nice.
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I appreciate your employees taking me home so it isn't necessary to wait. I had 2 auto's done on the same morning and it helped keep me on my work schedule.
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If you didn't do good I wouldn't come back. I keep coming back.
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priced a little high and slow. Should not have workers sitting around if they could help speed someone else up. Williams Automotive replied: We try our hardest to keep our prices as low as possible. The $ 90.26 for a oil change, air filter, rotation and one flat repair w/computer balance is as cheap as we can get it. I wish that the cost to operate a business legally and by the rules was not so high. It is unfortunate that as our cost increases, (due to all the government regulations, taxes and operating expenses), that our price has to reflect the increase. Also I will let my employees know not to sit in view of customers when on lunch or break. They like to sit at the desk in front of the window. I want to thank you for responding to our survey , it is input such as yours that helps us continually strive to do better. |
They treated me like family and got the job in a timely manner
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Tires I got for my vehicle, r just right for what I need.Keep up the good work. Keith Davis Williams Automotive replied: Thanks Keith, I hope you continue to get great service from us and the tires so we'll send a note when your free rotation is due. |
friendly,fast service..I just havent needed service..I bought a new van and right now it has free service at dealership....will be back when needed Williams Automotive replied: Your review is so kind. We are looking forward to taking care of your vehicle in the future. |
